Book with us the safari trip of your dreams. Luxury / Mid - range / Budget safari (Group or Private). Send us a short inquiry and we will respond to you immediately!.
ConsultationInclusions
Exclusions
Send a non•refundable deposit of 50% of the total tour cost. On receipt of your deposit, subject to availability, we will reserve your place on your selected safari.
Final payment is due 30 days prior to departure. Costs of gratuities to driver guides, camp/lodge/hotel staff, as well as any excursion not related to the safari, and other items of personal nature are not included.
Reservations/Bookings that are canceled, reduced in length of stay or reduced in numbers of participants (hereinafter collectively called CANCELLATION) are subject to cancellation and No Show fees.
The scale of charges, expressed as a percentage of the tour prices, is as follows: More than 8 week notice Deposit refunded less 5% handling fee
Should you fail to join a tour or join it after departure or leave prior to its completion, no tour fare refund can be made. (Please note that if the reason for the cancellation falls within the terms of any holiday insurance policy, which you hold, then the insurance company, subject to the terms of your insurance will normally refund any such charges to you).
Should the case arise whereby accommodation is not available at the quoted hotels/ Lodges/ Tented camps alternative accommodation will be provided at hotels/lodges/tented camps of similar caliber.
Whilst the company uses its best endeavors to ensure that all anticipated accommodation is available as planned, there shall be no claim of any nature whatsoever against the company for a refund either in whole or part, if any accommodation or excursion is unavailable, or the passenger was unable to use this service.
Guests with special dietary requirements are advised to warn us well in advance before your departure.
Please keep your luggage light – soft duffel bags are preferable. Luggage is limited to 15kg per person on internal local flights.
You must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for the countries in which you will visit during your trip. Your passport must be valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your trip. We are not responsible if
you are refused entry to a country because you lack the correct passport, visa or other travel documentation.
The company reserves the right without further notice to make use of any photography or film taken on safari by our staff for general purposes without payment or permission.
Kindly confirm with the driver guide before taking a photo of the local people.
Rooms are available for check in at 1200hours on the scheduled arrival date. Rooms should be vacated by 1000 hours on the scheduled departure date. Special consideration may be extended on departure time subject to anticipated arrivals.
Although every effort is made to adhere to schedules it should be borne in mind that the Company reserves the right, and in fact is obliged, to occasionally change routes and accommodations on safaris as dictated by changing conditions. Such conditions may be brought by “force majeure” or statutory directive, seasonal rainfall on bush tracks, airfields and game areas, or game migrations from region to another or reservation problems, etc. However, the company shall make all reasonable efforts in resolving the situation not limited to offering alternative.
In the event that any term or condition contained in these Booking Condition is unenforceable or void by operation of law or as being against public policy or any other reason then such term or condition shall be deemed to be served from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding.
If one of our guides is unable to take a safari due to illness or other reasons, we reserve the right to substitute with another guide.
We will do our outmost to keep the prices as quoted or published. Should fluctuation in statutory taxes, exchange rates, etc. force increases on us; we reserve the right to surcharge without notice.
The company may, at its discretion and without liability of its cost to itself, at any time cancel or terminate the passengers booking and in particular without limiting the generality of the forgoing, it shall be entitled to do in the event of illness or illegal or incompatible behaviour of the passenger, who shall in such circumstances not be entitled to any refund.
The company reserves the right to use any photograph or film taken during the safari by any appointed representative of The Company, for the use in The Company’s advertising or publicity material, without obtaining further consent from the client prior to the departure of the client’s appointed safari.
The client acknowledges that the safari can sometimes be demanding and it’s his/her responsibility to ensure that he/she is sufficiently fit and able to embark on the tour.
Clients will accept the authority and decisions of the safari leader appointed by the Company. The final decision on the itinerary, accommodation and conduct on the safari will be taken by the safari leader appointed by the Company.
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is
governed by the laws of Kenya and no other Country, and all claims subject to the jurisdiction of the courts of Kenya.
The Company reserves the right to employ sub•contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission contained in the brochure or other literature, late or nonconfirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.
Although we have made a concerted attempt to verify the accuracy of statements made in our trip documentation including brochure, website and trip reports we cannot be held responsible for any error, omission or unintentional misrepresentation that may occur.
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of Kenya, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in Kenya where such a dispute cannot be solved through arbitration.
We understand the importance of great relationships, and that's why we have been cultivating ours on the continent for over decades.
From the very first inquiry email to my departure from Nairobi, Silas and his team at Safari Update Travels could not have been more supportive and friendly. I was met at the airport, delivered to the hotel and throughout the 3 day safari the driver, accommodation and food were superb.
MX
I had an amazing experience in Masai Masa. I booked my Masai Mara 3 day 2 night package from Safari Update Travels. My point of contact was Silas who has always been available to answer all my queries. He is easily reachable. He had assigned to us tour guide Jack who did a brilliant job as we witnessed all big fives.
India
What a fantastic experience and trip Silas and the Safari Updates team organized. They are skilled, competent, and incredibly diligent. He accomplished our goal of taking safaris in both Kenya and Tanzania over the course of six days. Despite having made our booking for Kilimanjaro with a different Firm, he assisted us and remained in touch with us to see how we were doing.
DE
I and my family went on a 7-day trip to Amboseli, Lake Nakuru, and to Masai Mara. Amboseli had the most amazing heart of elephants, as well as a spectacular view of Mt. Kilimanjaro. There are plenty of animals at Lake Nakuru... lions, cheetahs, leopards, giraffe, buffalo.
UK
The agent Xavier is very social and clear in his communication. We had a really great experience in Masai Mara. We enjoyed the game drives, and Martin was an excellent driver and guide. Very knowledgeable and was able to answer all the questions that we had. The accommodation in jambo mara was very clean and the staff was very friendly and helpful.
US
People who consistently support and endorse our good work.
